Monday, July 23, 2012

New Merchant Service Provider

In an effort to align our company held values of respect and transparency with those who we partner with in business, Quantum is switching merchant service providers. We are now processing all credit card payments through Dharma Merchants.

Dharma Merchants Mission Statement: Our mission is to provide excellent service while showing compassion for our environment, our communities, our customers and ourselves. This compassion is expressed as respect:



Respect for the environment

At Dharma Merchant Services, we employ sustainable business practices. Internally, our company uses earth-friendly and recycled office products and sustainable energy sources. Externally, we choose to interface with companies that share the same care for the environment. For example, our web hosting company is 100% solar-powered.

Respect for our communities

We believe in the need to give back to the communities that sustain us and to show compassion for those in need. Dedicating 10% of gross profits to charitable organizations that care for sick, underprivileged, underrepresented and exploited people, animals and land is our way of showing respect and care for all aspects of our community.

Respect for our customers

A driving force behind the creation of Dharma Merchant Services was to create a company that always treated its customers with honesty, fairness and a great deal of respect. By consolidating our marketing focus and reaching out to like-minded companies, we are able to make respecting and upholding our customers’ values integral to our business.

Respect for ourselves

We set out to make the type of company that we would like to work for: one that cares about the people who work there and gives them the opportunity to succeed without ever compromising their integrity. We treat our employees with respect and compassion, and evaluate all work policies on the basis of their impact on employees’ work-life balance. Our goal is to provide a work environment that fosters a healthy mind, body and spirit. To help achieve this goal, we practice a daily "clearing" ritual as described in Sacred Commerce, by Matthew and Terces Engelhart. This practice allows us to clear out whatever might be preventing us from enjoying the present moment, and set ourselves on a positive trajectory for the day.

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